For example: you cannot purchase subscription products with balance.

Yes, there are restrictions for what can be purchased using wallet funds. Īre there any restrictions on what I may purchase using my wallet funds? For more information, be sure to read the wallet terms and conditions. Yes! If your purchase is eligible for a refund and was completed using non-wallet payment method you now have the option to receive your refund as account balance into your wallet rather than refunding to the original payment method. If I make a purchase with a non-wallet payment method (using a credit card, for example), can I request a refund to my wallet? Please see our refund policy for more details If you've completed a purchase which uses wallet funds you can request a refund for eligible purchases. If this changes, we'll be sure to announce it. Ĭan I buy balance gift cards from retail stores? We currently only offer fixed denominations of balance.

No, transfer of wallet funds between different accounts is not supported.Ĭan I specify how much balance to add to my wallet? Ĭan I transfer my balance between different accounts? No, you can only purchase wallet funds that match your account's supported currency. You'll see your wallet as a payment method within the checkout flow of the Epic Games Store.Ĭan I purchase a currency that is different compared to my account country? You can use wallet balance to purchase most products and services in the Epic Games Store. You can add funds to your wallet at time of checkout, or within your account management > payment methods panel. Additionally, you will be able to see your wallet in checkout.

Your wallet can be found under account management settings. Your Epic Games wallet allows you to load money onto your account in the form of account balance.

Epic games store gifting